Privacy Policy

Privacy Policy
At Eastwind Home Healthcare Services, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, website, or communication platforms.

1. Information We Collect
We may collect the following types of information:

Personal Information such as your name, phone number, address, and email.
Health Information necessary for the coordination of care, in compliance with HIPAA regulations.
Communication Data including email or text message correspondence initiated with our team.
Website Usage Data collected through cookies and analytics tools.

2. How We Use Your Information
We use your information to:

Provide and manage homecare services.
Communicate with you regarding appointments, care updates, and service changes.
Improve our services and user experience.
Comply with applicable laws and regulations.

3. Information Sharing
We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We may only disclose information:

When required by law.
To authorized medical professionals involved in your care.
With your explicit consent.

4. Data Security
We use industry-standard safeguards to protect your personal and health information. Access to your data is limited to authorized personnel only.

5. Your Choices and Rights
You have the right to:

Access and correct your personal information.
Withdraw consent where applicable.
Opt out of non-essential communications.

6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.

7. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@eastwindhomecare.com